We know how important holidays are to you and our Customer Promise of Service, Quality and Reliability show our commitment to give you the best holiday ever.
We’ve been creating incredible holiday memories since 1841; we really are the experts.
Have peace of mind knowing that if your hotel isn’t as we’ve described in our brochure, we’ll put things right in 24 hours**
Make travelling easier when you add extras to your holiday. From choosing where to sit on the plane to tucking into a James Martin meal, you can relax knowing everything is taken care of for you.
Want to book more than one extra on your flight? Then add our in-flight extras bundle, which includes;
Are you celebrating something special? On selected long-haul flights, travel in style when upgrading to our Premium Class. And, you can now book our new Economy Plus package which offers extras such as the Priority Lane, extra luggage and a Premium James Martin meal on our short and medium haul flights.
When you book your getaway, add Flexi-book for a small fee and make changes to your holiday up to eight days before you go with no extra charge.
To make the most of your last day away, book our late check-out or at selected hotels add our easy check-in service. The airline team will meet you at your hotel to check-in your luggage and collect your boarding pass.
**24hr Promise applies at selected brochured hotels featuring the “Extra Benefits” logo. For full terms & conditions please see Holiday Information pages of our brochures. All holidays advertised are operated by Thomas Cook Tour Operations Ltd, ATOL 1179, ABTA V6896 and are subject to that company’s booking conditions.